Customer Relationship Management :Literature review

1 A brief history of Customer Relationship Management Beginning in the early 1980’s, in the United States Customer Relationship Management was called Contact Management. Information was collected from customers and companies. In the early 1990’s, call centers were generated and the customer service information analysis function was performed through data warehouse, data mining, and others… Read More »

5 Reasons Why Customer relationship management Is Important for Small Businesses

CRM for small business Customer relationship management (CRM) enables small business owners to tackle operational challenges, including sales decline, high client attrition, and misalignment between corporate revenue targets and salespeople’s commission policies. If you are a small business owner, there are several ways a client tracking tool can positively affect your bottom line; check out… Read More »

Best The Customer Relationship Management Software 2015

Looking for a better way to manage and grow your small business? Customer relationship management (CRM) software can make all the difference. Whether you’re looking for a robust CRM software solution, a simple one designed for very small businesses or a free version to fit your budget, there’s a CRM software choice for you. Our… Read More »

customer relationship management (CRM)

Customer relationship management (CRM) refers to the practices, strategies and technologies that companies use to manage, record and evaluate customer interactions in order to drive sales growth by deepening and enriching relationships with their customer bases. Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage… Read More »

14 Project Management Tools for Marketing Agencies

Projects don’t always go as planned. You can perfectly outline the tasks, major milestones, and timeline for each project, but in the end, things happen: clients don’t send the information you need, a key employee walks out the door, a technical issue pops up that requires you to rethink the approach. This can spiral out… Read More »

Reasons to use Online Project Management Software

Web enabling your project management can make your project teams more efficient and productive. What are the challenges of managing projects without online project management? What are the benefits of web enabling project management? Project Management Trends One reason why so many organizations persist in their usage of desktop applications for project management instead of… Read More »

Best Project Management Software for 2015

Small Business Tools Series: Part 3 By Heather Catalano Last updated February 20, 2015 Part 3 of our Small Business Tools Series tackles the best project management software. Previously we covered Best Cloud Storage Providers and Best Email Marketing Services; now we enter the realm of project management. There are many project software providers out… Read More »

The Top 6 Free Task Management Software

I’d had it. I had been relying on a pen and paper for years, making silly little boxes to check off throughout my day. Write a blog post? Check. Demo a new piece of software? Done. Clean my desk? Ehh, I’ll get to that next week. But I finally hit my limit when I was… Read More »

Top 10 Best Brand Management Software

Brand management software are such programs that help small as well as large company owners to arrange their products. Business proprietors and owners become able to manage their assets, project workflow, marketing campaigns and everything related to their brands and products. In the following list we have rounded some of the best brand management software… Read More »